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Quality Manager formerly known as abaqis®

Mitigate risk and elevate your quality of care. Improving both clinical and business outcomes starts with a smarter, more integrated approach to regulatory training, continuing education and quality management.

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NEW TO THE STORE

hStream Content Marketplace

Connecting you to the Best Content. Access to 75 Partners and 35,000+ Courses in our Industry-Leading Marketplace. Streamline content purchasing, updates, hosting, and connectivity for your organizational needs

NurseGrid Learn

Online store for Clinical Learners. Individual CE Credit and industry products for Clinical Learners are now available through NurseGrid Learn (Beta). Explore our robust collection of courses that provides an unparalleled level of flexibility and choice.

Practitioner Courses

Meet the DEA's new requirement under the Medication Access and Training Expansion (MATE) Act in an online, high-quality and self-paced 8-hour DEA MATE Act course specifically designed for practitioners, including Physicians, PAs, NPs, Pharmacists, Dentists and others.

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2024 Annual Report on Medical Staff Credentialing
On-Demand Webinar

State of the Industry: What’s Next for Healthcare Quality & Safety in 2024?
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Summer 2024's Top Choice in Healthcare Credentialing: CredentialStream
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HealthStream Executive Briefing: CMS Minimum Staffing Standards: What You Need to Know
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The Impact of Human Connection: The LGBTQ+ Healthcare Community
Webinar

Clinical Placement for the Future of Healthcare: myClinicalExchange Discussion with CommonSpirit Mt Region and UW Health

Article

The What, Where, & Why Of Coding Audits

Understanding the what, where, and why of coding audits provides a deeper understanding of what they are designed to do and the many benefits they offer to healthcare providers and systems.

April 01, 2021

Article

How Leadership Styles in Healthcare Impact a Staff

Research has identified a wide range of leadership styles. What is the best one for your organization and how do you develop leaders that will help build a great healthcare organization?

April 01, 2021

Article

Should I Be an Emergency Room Nurse? Questions to Ask Yourself

Here are some questions to ask yourself if you wonder about becoming an Emergency Room Nurse. Healthcare organizations can select the best nurses for the ED by ensuring that they have both the clinical and non-clinical skills to be successful in this department.

April 01, 2021

Article

Preventing Risks Involved with Compounding Medication

Understanding the risks inherent in sterile and nonsterile compounding and incorporating established standards into daily practice is essential for patient safety. Ensure staff is aware of the risks involved with this treatment option.

April 01, 2021

Article

The Anarchy Index: Looking at Hospital Employee Engagement

There are four questions asked in our Employee Insights surveys that determine the level of engagement in a hospital. Responses represent a four point scale and these are Strongly Agree, Agree, Disagree, and Strongly Disagree (about their level of engagement).

April 01, 2021

Article

Put “Caring About People” Back in Healthcare

Everyone’s jobs have become more demanding. We all seem to do more with fewer human or material resources and those we serve have higher expectations. Healthcare is the same but with two additional factors... increased regulation/reporting requirements and their ultimate outcome... the health of its consumers.

April 01, 2021

Article

Hospital Community Perceptions: Branding Begins At Home

I had a powerful experience at a community hospital recently. I was reviewing results from a physician survey, and the ranking of the “would recommend this hospital to family and friends” question was very low – 17th percentile. The audience was a group of managers and department heads, but not physicians.

April 01, 2021

Article

The Business Case for Leadership Assessment in Healthcare

Given demographic trends, Healthcare organizations need to pay special attention to developing a pipeline of leadership talent for the future

April 01, 2021

Article

A Strategic Approach to Compliance Training: KnowledgeQ®

HealthStream’s answer to the healthcare industry’s demand for a strategic approach to annual mandatory training. The stakes are too high to continue a “check-the-box” exercise that offers almost no visibility into the cost of delivering training and whether expenditures could be eliminated or redirected to more effective initiatives.

April 01, 2021

Article

The Growing importance of Performance Metrics Related to Care Transitions from Hospital to Skilled Nursing

Now, as never before, hospitals have a powerful incentive to work closely with nursing homes to improve patient care, control costs, and reduce readmissions.

April 01, 2021

Article

Measuring and Improving Skilled Nursing Facility Effectiveness

In today’s value-based payment environment, placing patients in the highest quality, least expensive setting the first time a patient is discharged is vital. Knowing the available options and the quality measures associated with each is crucial.

April 01, 2021

Article

Penn Medicine Goes Paperless for Credentials Review Process

The Medical Staff Office (MSO) for Penn Medicine uses Echo as the source of truth for all provider information related to credentialing and health plan enrollment. Recently, the Penn Medicine MSO made a strategic decision to streamline and automate their processes.

April 01, 2021

Article

How Can Your Healthcare Organization Create an Optimal Surgical Experience? Presentation

Overcoming challenges regarding communication and engagement in healthcare and especially surgical services can be daunting; however, it is not impossible. Engaging the surgical team strategically is key to the success of great perioperative experiences. Engaged teams are more productive, involved, committed, and accountable, and they contribute to the overall success of the patient experience. The benefits of engagement include a positive culture and lower staff turnover and result in retention of seasoned and skilled staff, enhanced recruitment of new talent. Correspondingly, physicians becomes partners and champions of the surgical process and of an elevated patient experience and organizational brand loyalty. Engagement drives institutional energy, resulting in as much as 60% fewer defects, 16% higher productivity, 37% less absenteeism and 49% fewer accidents.

April 01, 2021

Article

How Physicians are Getting Ready for MIPS/MACRA

The next big change in the healthcare industry is the move to Value-Based Healthcare. Value-Based Healthcare (VBH) is the delivery of evidence-based treatments through which providers are compensated based on improved patient outcomes.

April 01, 2021

Article

Leaders Take Note: Your Attention to Patients Can Improve Outcomes

Within healthcare, rounding is an effective way for staff to monitor patient recovery and assess fundamental components of the hospital stay. In addition, rounding is used for diverse functions, from auditing hospital equipment to gathering feedback from employees.

April 01, 2021

Article

Common Challenges to Purposeful Leader Rounding

Perhaps the most obvious constraint to purposeful leader rounding is time. With the countless tasks that hospital leaders manage behind the scenes to improve care services, it can be challenging to find the time for frontline activities.

April 01, 2021

Article

Changing Healthcare Delivery: A Look at Walgreens Healthcare Clinics

As the nation’s healthcare system enters a period of profound change, clinics in retail settings offer patient access, convenience, and cost.

April 01, 2021

Article

Home Health is the Bridge between Patients, Hospitals, and Physicians

Home health has evolved to play a pivotal role in the care continuum. Payers have realized that home care is a cheaper alternative to both re-hospitalization and emergent care.

April 01, 2021

Article

Straight Talk with Patients about Billing

It’s not always easy to talk about money with patients. Having the right conversation, at the right time, in the right way, can better serve patients’ needs, increase compliance, and reduce problems throughout the revenue cycle.

April 01, 2021

Article

Shining a Light on the Physician Payments Sunshine Act

By the early 2000s, research started to show that even small gifts, such as the pens and mugs that were routinely given to physicians, could influence prescribing patterns. This led to significant changes to some pharmaceutical marketing practices.

April 01, 2021

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